Frequently asked questions
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Can I mix and match products in a single bulk order?
Absolutely! You can combine different items in one order. Just let us know your preferred quantities for each product.
Do you sell products individually or only in bulk?
We specialize in wholesale orders, but some products may be available for smaller quantities. Contact us for details on minimum order requirements.
What materials are your products made from?
We offer a wide range of high-quality blank items, including wood, metal, glass, and acrylic, all suitable for engraving.
What types of items can I engrave with your blanks?
We offer everything from blanks to whiskey decanters, charcuterie boards, cutting boards, gift boxes, pocket knives, and more, all perfect for laser engraving.
Can I use your blanks for personal and business purposes?
Of course! Our blanks are ideal for both personal gifts and branding projects. With endless customization options, you can create meaningful products for any occasion.
How long does it take to process a wholesale order?
Standard bulk orders are processed in 5-10 business days. Custom engraving orders may take longer depending on complexity.
Do you ship internationally?
Yes! We ship between Canada & USA. Shipping rates vary based on destination and order size.
What if an item arrives damaged?
We inspect every order before shipping, but if an item is damaged in transit, please contact us immediately for a replacement.
Can I return bulk items?
Due to the nature of wholesale and engraving, returns are generally only accepted for defective items. Please contact us with any concerns.
Can I track my order?
Every order comes with a tracking number once shipped. You’ll receive it via email.
Do you offer discounts for large orders?
Yes! Our wholesale pricing is tiered based on quantity. Contact our sales team for a custom quote.
Can I set up a regular supply or subscription for products?
We can create recurring orders for your business to ensure you never run out of stock.
